Customer satisfaction has been the key to building successful and long-term partnerships with all of our clients. Our employees interact with our clients as committed partners rather than as merely another job. We achieve efficiency and consistency by judiciously applying our CMMI-consistent software development and project management methodologies; not through cookie-cutter approaches that ignore project’s distinct needs and nuances. This approach has resulted in continual success in increasingly complex initiatives.  A sample of our customer base and projects which we support include:


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Services We Provide: Information Assurance, Continuous Monitoring, Cybersecurity, Configuration Management, Incident Response, Privacy Office Support
Project We Support: Department of Transportation (DOT) Pipeline and Hazardous Materials Administration (PHMSA) Cybersecurity Program Modernization, Privacy Office
Agency/Office We Serve: USDOT PHMSA OCIO

Indev was brought on to support the PHMSA Information System Security Manager (ISSM) to continue to mature PHMSA’s Information Assurance (IA) and Information Technology (IT) security program by providing program management, consultation, advisory expertise, and support on a wide range of security related tasks.  Currently, Indev provides timely and complete System Assessment and Authorization (SA&A) and Continuous Monitoring (CM) support for all PHMSA systems. Indev created Standard Operating Procedures (SOPs) for consistent control and coordination of all SA&A and CM activity including: update of artifacts, facilitation of meetings, update and follow-up with remediation of all plan of action and milestones (POA&Ms), vulnerability scanning and interpretation; monitoring and documenting security controls, assessment oversight, contingency planning and testing. 


Services We Provide: Information Assurance, Continuous Monitoring, Cybersecurity, IT Security, Privacy Support
Project We Support: Department of Transportation (DOT) Federal Transit Administration (FTA) Cybersecurity Program Modernization including Continuous Monitoring (CM) and Information Assurance (IA) in support of the FTA IT Security Program (FITSP)
Agency/Office We Serve: USDOT FTA OCIO

Indev provided an array of cybersecurity services to FTA IT Security Program (FITSP), a key FTA Chief Information Officer (CIO) initiative to manage IT operational risks and to protect government data.  Indev provides the FTA ISSM and FITSP with continuous monitoring and information assurance support services. We provide highly qualified and experienced personnel to FITSP, with a focus on technical, analytical, and tool support for all FTA systems. We assist FITSP in responding to and conforming with all Federal Governments for information system security, which requires FTA to implement an FITSP activity to manage the risks of IT operations and to protect government data, especially sensitive and/or personally identifiable data. FTA required a company that is knowledgeable of the FedRAMP process and procedures and can provide best practices needed to improve FITSP.


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Services We Provide: Agile/DevOps Coaching, IV&V Support Services
Project We Support: Solutions Delivery Division (SDD) DevOps/Agile Modernization
Agency/Office We Serve: Immigrations and Customs Enforcement (ICE) Office of the Chief Information Officer (OCIO)

Indev provides Agile & DevOps Coaching services, including the development of a comprehensive ICE Agile/DevOps Playbook and associated processes, templates, artifacts, training materials, and lessons learned, to the Office of the Chief Information Officer (OCIO).  Organizational agility required ICE to leverage Indev for an Agile Coaching capability to help establish self-organizing teams as well as a new form of Agile leadership amongst management, and a re-thinking of organizational structures, policies and culture. Additionally, to help streamline Agile development and DevOps, ICE leverages Indev’s services to foster agility and the innovation that Agile promises. Indev’s efforts continue to progress ICE’s transformation to DevOps.


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Services We Provide: Information Assurance, Continuous Monitoring, Cybersecurity, IT Security, Privacy Support
Project We Support: Department of Transportation (DOT) Office of the Secretary (OST)
Agency/Office We Serve: USDOT OST OCIO

The DOT OST OCIO, requires expertise in the areas of IT security, continuous monitoring, information assurance (IA) and privacy. Indev provides direct Information System Security Officer (ISSO) related support to the OST Information System Security Manager (ISSM) for multiple OST systems. In this capacity, Indev provides IT security and privacy support for OST systems in a wide range of areas including Security Assessment and Authorization (SA&A), privacy, risk analysis and mitigation, IT security and privacy baseline compliance, and continuous monitoring. Indev participates in POA&M remediation and requests by Government auditors including FAA ESC.


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Services We Provide: Agile Software Development, Data Analytics and Visualization, Cybersecurity and Information Assurance, Operations & Maintenance
Project We Support: IT Support Services for the Special Inspector General for the Troubled Asset Relief Program (SIGTARP)
Agency/Office We Serve: SIGTARP OCIO

Indev provides the SIGTARP CIO with a full range of services and IT systems to support SIGTARP’s federal law enforcement mission of targeting financial institution crime and serving as an independent watchdog protecting the interests of the American people. Our services range from case management, public website/internal intranet support, security assessments and authorization (SA&A), data analytics, operations and maintenance, and enhancements. We work closely with key stakeholders to manage the application lifecycle, from gathering requirements to implementing the organization’s long-term mission and IT vision. We played a key role in researching, analyzing and implementing tools and technologies, reporting and analytics, that fit the near and long-term vision of the SIGTARP management.


Services We Provide: IT Modernization Planning, Data Management Strategy, Enterprise Architecture
Project We Support: IT and Data Management Strategy
Agency/Office We Serve: Department of Transportation (DOT) Federal Railroad Administration (FRA) 

Indev provided FRA an authoritative assessment of their current IT and data management capabilities, identifying performance gaps between current systems and the to-be architecture, resulting in the modernization of FRA's IT assets and improved operational efficiency and data sharing. Outputs of the effort included an as-is architecture assessment, IT gap analysis, IT modernization plan, data management strategy, and a 5-yr IT and data management strategy.


Services We Provide: IT Modernization, Program and Project Management, Requirements Analysis, Capital Planning & Investment Control (CPIC)
Project We Support: PHMSA IT Modernization, Pipeline Asset Manager (PAM), Pipeline Inspection and Enforcement (PIE)
Agency/Office We Serve: Department of Transportation (DOT) Pipeline and Hazardous Materials Administration (PHMSA)

Indev provides an array of services to PHMSA, including direct support to the Chief Information Officer with IT modernization related efforts including analysis of existing and future business processes, system requirements, and data architectures. We supported multiple concurrent projects in various phases of the System Development Lifecycle (SDLC) by facilitating planning sessions to translate requirements into technical specifications, process work flows, data structures, and user interface wireframes and prototypes. In addition, we provided CPIC services, ensuring adherence to OMB investment management requirements and compliance with OMB and Departmental Enterprise Architecture standards. 


Services We Provide: Air Traffic Control Training, Simulation/Laboratory Training, Training Development and Maintenance, Air Traffic Training Program Support, Training Process Improvement and Safety Enhancements
Project We Support: Controller Training Contract (CTC) 
Agency/Office We Serve: Department of Transportation (DOT) Federal Aviation Administration (FAA)

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism.  The FAA employs more than 14,000 air traffic controllers who work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day. To provide such air traffic services, Indev trains new air traffic control specialists and provides recurrent training to current air traffic control specialists at FAA Air Traffic Control Facilities across the Western Service Area, including locations throughout California, Colorado, Utah and Montana.  


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Services We Provide: NAS Surveillance Infrastructure and Air Traffic Operations SME, Safety Management System (SMS) Experience, Acquisition Strategy Development
Project We Support: NextGen Surveillance and Weather Radar Capability, Spectrum Efficient National Surveillance Radar (SENSR)
Agency/Office We Serve: FAA Air Traffic Organization–PMO (AJM-2) & Mission Support (AJV-7)

Indev supports evaluation of a streamlined NAS surveillance architecture after the FAA’s mandate for Automatic Dependent Surveillance-Broadcast (ADS-B) in 2020. We also provide acquisition strategy development support to the SENSR program that includes innovative approaches for procurement/implementation of the next generation of radar surveillance for air traffic management, weather and national security.


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Services We Provide: Air Traffic Management, Safety Risk Management, Simulation/Laboratory Training
Project We Support: NASA Aeronautical Systems Analysis Services – ARMD Strategic Outcome Benefit Metrics
Agency/Office We Serve: NASA Aeronautics Research Mission Directorate (ARMD) & NASA Ames

Indev supported NASA’s ARMD with developing detailed Benefits Metrics for the 6 Strategic Thrusts (ST) in support of the R&D roadmap initiatives including: ST1-Safe, Efficient Growth in Global Operations; ST2- Innovation in Commercial Supersonic Aircraft; ST3- Ultra-Efficient Commercial Vehicles; ST4-Transition to Alternative Propulsion and Energy; ST5-Real- Time System-Wide Safety Assurance; ST6-Assured Autonomy for Aviation Transformation. We also provided technical support for NASA Ames SimLabs II contract, providing pseudo and commercial aviation pilots for the Air Traffic Demonstration (ATD-2) simulations for FAA and NASA research projects.


Services We Provide: Quality Assurance (QA), Independent Verification and Validation (IV&V), Agile Development Planning, Agile Coaching
Project We Support: Solutions Delivery Division (SDD) QA and IV&V Support Services 
Agency/Office We Serve
: Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Office of the Chief Information Officer

Indev provides QA and IV&V services to the DHS ICE OCIO QA Branch, directly supporting the Student Exchange Visitor Information System (SEVIS), Criminal Alien Identification Initiatives (CAII) and ENFORCE Alien Removals Module (EARM) programs.  We leverage industry best practices such as CMMI and ISO to ensure the supported programs are proceeding effectively and fit the needs of DHS stakeholders and end users.  Our direct support has helped to identify, prioritize, and close program performance gaps, ensuring business and technical requirements align with DHS processes, policies and procedures. 


Services We Provide: Agile Software Development, Systems Engineering, User Interface Design
Project We Support: Patent End-to-End (PE2E) System
Agency/Office We Served: Department of Commerce Patent and Trademark Office (PTO)

The U.S. Patent and Trademark Office Chief Information Officer required modernization of its end-to-end Patent systems, implementing Agile best practices and open source technologies and upgrading existing legacy systems.  Indev was brought in to provide technical expertise in developing production-ready code and unit testing to meet software technical and business requirements.  Our team provided Agile software development support using AJAX, JavaScript, AngularJS, HTML 5, Dojo, NodeJS, JQuery, JSON, XML, and REST.  Additionally, we played a key role in reviewing user requirements (use cases) and translating them into analysis and implementation models.